Hear the call. See the scorecard.

We’ll ring your phone with a live demo so you can hear exactly what your salespeople hear before they pick up. Then we’ll send a sample scorecard so you can see what your managers get after the call.

How It Works

1 Enter your details
2 Experience the demo call
3 Get the sample scorecard

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Start with the sample demo call and scorecard. If you want a real call from your store reviewed, use this same form and we’ll follow up to collect it.

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We’ll also follow up with the sample scorecard. If you want us to score one real call from your store, we’ll use the details you just submitted.

Grade: B+ Score: 32/35 7 categories graded Coaching tips included

This is what managers see after every call.

Marcus T. → Sarah Chen
2024 Hyundai Tucson SEL · Inbound · 4m 32s · Today 11:47 AM
B+ 29 / 35
Intent: 4.2/5 Sentiment: Positive Outcome: Appointment Set
Timing: This week Has trade-in Price/payment discussed Motivation: Lease ending Friday

Customer called about a Tucson SEL she saw on AutoTrader. Lease on her 2021 CR-V ends Friday. Wants to stay under $420/mo.

  • Confirmed name, phone, and email within first 45 seconds
  • Customer mentioned she test drove a RAV4 yesterday but felt “pushed”
  • Trade value concern: expects $18K, KBB shows $15,900
  • Appointment booked for Thursday 2:15 PM
  • Customer asked about the Tucson’s towing capacity for a small boat
Hook 5/5
Confirm 5/5
Qualify 4/5
Timing 3/5
Intent 4/5
Ask 5/5
Close 3/5

Sales Skills

Rapport
4.5
Qualification
4.0
Appt Close
3.5
Follow-Up
4.0
Data Confirm
5.0

Coaching Tips

She said the RAV4 salesperson “pushed” her. That’s your opening. On Thursday, reference it: “No pressure here, take your time.” She already told you what the other store did wrong.
Trade gap is $2,100 between her KBB number and market. Don’t wait for the desk. Pull the CarFax before she arrives and have the adjusted range ready. Surprises at the desk kill deals with this buyer.

Objections Tracked

Trade value Partially
“I looked it up on KBB and it said $18,000, so that’s kind of what I’m expecting.”
Decision maker Addressed
“My husband wants to come too but he works until 2.”

What You Get

Live rep-side demo

Hear the same whisper and handoff experience your salespeople get when a fresh lead comes in.

Sample scorecard preview

See the exact grading, buyer intent, and coaching output your managers would get after the call.

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Use the same form if you want us to score one real sales call from your store and walk you through it.

Half your calls happen on cell phones. Nobody records those. We do.

Personal cell, desk phone, transfer — every conversation gets scored and coached the same way.

"I wasn't expecting much. Then my phone rang 40 seconds later with the customer's name. I get it now."
BDC Manager, Ontario

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